NetSupport Training Video Lounge

"I highly recommend NetSupport's onsite training program. The trainer, Eric Ayim, brought our IT team up to speed with the new help desk software in such a way that we were able to jump in and start using it right away with little adjustment. He also helped us to recognize where we could mold the help desk product to meet our organization's specific needs.” Stephen Myler - Skagen Designs, Ltd.

Welcome to the NetSupport training self-tutorial lounge. Our aim is to provide you with some guidance to help you extract the most out of your recent purchase anytime and anywhere. Most of the videos are optimized to run at a minimum resolution of 1024 x 768 pixels.

All videos have been edited to provide a brief concise view of most frequently used features.
For further training, please contact training@netsupport-inc.com or your sales account manager.

Installation	Deploy
Configuration	First use of the teacher’s console
Layouts	Groups
Configuring the Lesson	Planner Using the Lesson Planner
Survey Utility	File Transfer
Using the Journal	Web Control
Technician’s console	Sending and Collecting files
Registering a License	Tutor Configuration
Room Configuration

Setting Up the Gateway	Configuring Security Keys
Deploy	Configuring User Acknowledgement
Scheduling Scripts

Configuring Device Control	Managing Desktop Access
Configuring Application Control	Managing System Properties